Archive for the ‘People’ Category

Posted on 6 September 2007 at 20:55 UTC, filed under People, comment on this post.

Hi Richard, welcome to my blog! When I look through the top posters in the Google Webmaster Help groups, you’re almost always in there – it’s great to have you there and your posts bring in a lot of background knowledge that I’m sure many site owners appreciate. It’s interesting that you are – as far as I can tell – the only one of the top posters who is professionally active in the website-area.

Hi John. Thanks so much for asking me to participate – it’s a great honour to talk with you. Odd that you mention about my professional background. It has dawned on me that I might be the only professional SEO on the group (I wasn’t sure about this), and I’m slightly surprised that there isn’t more participation by other professionals. I’m quite sure that there are lurkers from the SEM industry, as the group is an excellent educational resource. More thoughts on this aspect a little later. Back to your questions now.

Why do you spend so much of your time in the Google Webmaster Help groups – isn’t that almost like giving away the work that you would normally charge for? What’s in it for you?

Funny, I’m a little embarrassed that I don’t get more time to contribute on the group. I’m not sure why that is, but I suppose I feel a small amount of ownership having posted as regularly as possible. I actually went to my profile recently to try and see how I first came across the group. I can’t say with 100% confidence how I found the group, but I was able to uncover what it was that sent me there. I was trying to find out whether Google would give .EU cTLD any special treatment in terms of country level searches. My first interaction with the group was with another ‘regular’, and that individual gave his time and knowledge freely. There’s something very endearing to actions which are without motive.
Continue reading ‘Interview with Richard Hearne (“Red Cardinal”)’ »

Posted on 28 August 2007 at 17:57 UTC, filed under People, 3 comments.

Hi Craig, welcome to my blog :-) ! Craig is, for those that haven’t noticed, an alien from some solar system far away. At least that’s the conclusion I came to after reading his introduction, the overview page on his site and his “my first computer” posts. I’m pretty sure that he’s either alien or very, very creative (as in creative writing), I mean seriously, “I built my own computer when I was 12.“?! Craig has been a frequent contributor in the Google Groups, bringing in a lot of background knowledge, helping with stylesheets, javascript and all sorts of other issues that arrive on a regular schedule.

I know that wasn’t a question but I would like to comment anyway. Although you are not the first to suggest I am not of this world, serious or not, I feel it is not so much a question of identifying the “where”, but identifying the “when”.

I think had I lived 150 to 200 years ago, I wouldn’t seem as much an alien as I do to so many people. More often than not, people who I communicate with over a period of time before ever meeting in person say something similar, I seem odd to them because they try to identify me with a place and fail but after meeting me in person, understand it is not a matter of identifying a place, but a place in time.

Many people are still put off after realizing that but a few people are able to take it in stride. You can tell a lot about a person by how they react to extreme situations and I guess I can be a bit extreme at times. :-)

Someone once called me an “anachronistic anomaly”. That seems to describe me as well as any other description I have heard, at least descriptions appropriate for mixed company. ;-)
Continue reading ‘Interview with Craig “cass-hacks”’ »

Posted on 22 August 2007 at 8:21 UTC, filed under People, 5 comments.

Matt at Google Hi “Doc”, it’s cool to have you here! It’s great that the web removes barriers like the physical distance from here in Switzerland to Australia. Matt has been one of the regular contributors to the Google Webmaster Help Groups since January 2007. He has a diverse background: Agriculture and Computers, an interesting mixture, or how he puts it in his profile: “I know about cows and computers” :-).

Looking at your first posts, I see a desperate webmaster, someone even screaming for “HELP!!!” in the thread titles. How did you find the Google Webmaster Help groups and what made you decide to originally post about your problems there?

Hmm.. how did I find the groups – I think I might have searched “How to contact Google” and came across the webmaster help groups there. I had to – I’d come across a problem that I just couldn’t get an answer to by doing a regular Google search, I knew it was an unusual problem and, like many other webmasters, I figured I might be able to find a real, living, breathing Googler somewhere to talk about the problem.

Did you get a satisfactory answer to your original questions in the groups? What elements were vital to that outcome?

Well, for some reason the answers to that post (it was back in 2006) have been ‘lost in the system’ but I did get a lot of hypotheticals from the regular group members – but nothing that helped, unfortunately.
Continue reading ‘Interview with Matt / “Dockarl”’ »

Posted on 13 August 2007 at 12:31 UTC, filed under People, 1 comment.

s603184568_5458.jpgHello Sebastian! You’re one of the more elusive people in the Google Groups, helping webmasters regularly and often with run-of-the-day problems and providing insight into things that are not so common. Your “no-BS” policy sometimes seems a bit tough on new users – but by “telling it like it is” you can get straight to the point and help where it hurts. It’s good to have your help in the groups and I’m glad you take the time to help no matter what problems a webmaster is fighting with.

Nobody knows who you really are – Aaron Pratt goes so far as to say “Sebastian is either running from the law or a bookie, I never could get his name” :-). How would you introduce yourself to someone who doesn’t know you?

Howdy John, thanks for asking a dad working at home bookie running from the law for an interview. :) Actually, a few people do know who I am, for example my monsters, my dad, my laywer, my accountant and tax advisor, and last but not least all the nice folks at Google I had the pleasure to rescue my banned stuff chat with. *wink*
Continue reading ‘A bookie’s life – interview with Sebastian’ »

Posted on 6 August 2007 at 23:06 UTC, filed under People, 4 comments.

Hi John, it’s great to have you here for a virtual interview! John is one of the strong posters who make up the backbone of the Google Webmaster Help forums. His blog at http://www.jlh-design.com/ is strong on all things SEO, is quite popular and dares to ask uncomfortable questions that need to be asked. His detailed knowledge of the Google Webmaster Guidelines and the penalties resulting from abuse of them has helped many webmasters to improve their sites and to get them back into the Google index.

John, why do you spend so much time helping people who’s sites deserve to be penalized?

Google does a great job finding spamming attempts and deindexing / penalizing offending sites, however the algorithm doesn’t take into account the human element. Sometimes well intentioned honest webmasters stray into trouble, perhaps the rules have changed and they were busy working on their sites to notice, or even they just took some wrong advice they saw on another forum or blog. I’m not interested in helping spammers succeed but those who may have done something and not known any better. Google’s penalty system seems to treat everyone as criminals with no recourse to the law except through this Webmaster Help Group. There are so many requests that one has to pick and choose which ones to spend any real time on. I generally first make sure they are giving us the right information such as including the URL, some past history, what they’ve done or haven’t done, etc. I always look for some contriteness in their questions and actions. I try to avoid helping anyone that is trying to push the line to the brink of banning just for ranking purposes.
Continue reading ‘Interview with John Honeck / JLH’ »